Membership FAQ

What does Rollover mean?
It means that your unused Care Credit always accumulates and is never lost.
Can I use my Membership Rate to buy additional services for other people too?

You cannot use your Membership Rate to buy additional services as gifts for others. However, you can gift credits to your friends and family as you please. Platinum Members receive 3 credits per month, Gold Members receive 2 credits per month, and Silver Members receive 1 credit per month. Credits rollover and never expire. If you run out of credits, you can buy additional services for yourself at the Member Rate. However, additional services purchased at the Member Rate are only to be used by the Member themselves.

Can I use my Membership discounts to buy supplements or products for other people too?
Yes. You can use your product discount on Healing House supplements to make purchases for other people. These are great gift ideas!
Is there a Membership contract required and how long does it last?

Yes. Your Monthly Membership Program contract length depends on the Membership Plan you choose. Our Platinum Membership requires a 12-Month Agreement. Our Gold Membership requires a 6-Month Agreement. Our Silver Membership requires a 3-Month Agreement.

You are automatically billed on a monthly basis during the term length of your Agreement, starting the day you pay your first Membership dues. You will continue to be automatically billed on a monthly basis after your Agreement expires until you notify us that you’d like to cancel payments. You may easily cancel your Membership Program at any time after your Agreement expires.

What happens to my unused Care Credits if I cancel my membership?
Your unused Care Credits never expire – even if you cancel. You may continue to use them after you cancel until they are gone. However, after you cancel your membership, you may no longer take advantage of Membership benefits, including discounts on additional services or products.
Can I ever get a refund on my unused Membership dues?
Membership dues are non-refundable.

Become A Member Today!